1. How to choose a solenoid? To choose a suitable solenoid, below points are very important • Application • Basic Data: voltage (DC/AC), Power,current, resistance, stroke, duty cyle, working type (push or pull)... • Fixing condition: Fixing drection(Horizintal or Vertical), Working enviroment temperature, working enviroment humidity...
2. How to choose a solenoid valve? • Application • Basic Data: voltage (DC/AC), Power,current, resistance, media, media pressure,flow rate, tightness,valve type (N/C or N/O)... • Direct act valve or other valves
3. How to know exact electric data if we just know part of them? • Higher power means bigger force but also means sharp temperature rise. Longer stroke means longer moving distance but also means smaller force...Basic electric data relationship as Below
4.What is duty cycle? • Duty cycle means working frequency for a solenoid/solenoid valve. Simple understanding as Below
5. What is the warranty for our products? • For our product, we have one and half year warranty. If any quality problems occured pls contact us we provide specialized solution.
6. Can we make customized products? • Yes, we are good at making customized products as our industry is a customized industry. For solenoid, solenoid valve, electromagnet, coil and transformer, all we provide ODM and OEM service.
7. How about your lead time for production? • Sample order, lead time is 7-10 days • Bulk order, lead time 20-25 days • If new moulding required, lead time will require 25-30 days more for creating tooling (Special Support: Creating new mould sample cost could be free)
8.Do you have MOQ ? How about your payment way? • Yes, our MOQ is 1000pcs per item. But accept small order qty with higher price! • Payment way: PayPal, Western Union, TT payment optional
9. How would you to guarantee the after-sales service? • Product with high quality and 100% tested before delievery • Any defected products found pls let us know within 7days upon your receipt, once confirmed it is caused by our side. We will make replacement! • Any additional cost caused by quality issues BOSHUN will be 100% responsibble.